Add cameras to the Hub

From the app, when you pair

When SecureEyes sets up or pairs with a Hub, it adds the cameras of that location to the Hub straight away. While it works it says “Adding this location's cameras to the Hub.” It then says how many now play through the Hub.

• A camera whose password is not stored on that device is not moved. It keeps working directly from the device.
• After pairing, when the app scans a location that has a Hub, the Hub adds the cameras you pick.

Scan on the Hub's web page

1. 01Choose Cameras in the rail, then Scan for cameras. The layer Found on this network opens. Opening it scans nothing.
2. 02Choose Scan this network. It reads Scanning… while it works. The Hub looks on its own networks, listed under WHERE THIS LOOKS, and on any saved ranges.
3. 03Find the camera's row. ANSWERED ONVIF means it answered as an ONVIF camera. Cameras already on the Hub are not listed, and a line says how many were left out.
4. 04The user name is filled in as admin. Change it if needed, type the camera's password, and choose Validate. Enter in the password field does the same.
5. 05The Adding <address> dialog shows a still from the camera and the ways the Hub can play it. THE HUB WOULD PICK THIS marks its choice. Select another if you want it. Nothing is saved yet.
6. 06Type a name in Name (optional) if you want one, and choose Add this camera. The page says “Added <name>” with how many streams, and the camera appears in the list.

Add a camera by its address

Use this for a camera that does not answer the scan.

1. 01Choose Cameras, then Enter an address under Add by address.
2. 02Fill in ADDRESS, and optionally NAME, OPTIONAL.
3. 03Fill in USERNAME (filled in as admin) and PASSWORD.
4. 04Fill in RTSP PATH, ONLY IF YOU KNOW THE CAMERA NEEDS ONE only if you know it.
5. 05Choose Test this camera, or press Enter in any field. The same Adding <address> dialog opens. Nothing is saved until you pick what the test found.
6. 06Choose Add this camera, or Add on the typed path to use the path you typed.

Cameras on another network

The Hub finds cameras only on networks it is on, or on ranges you give it. Cameras on their own VLAN need a range.

1. 01Choose Cameras, then Scan for cameras.
2. 02In the range field at the bottom of the layer (it shows 10.0.90.0/24 in grey), type the range.
3. 03Choose Scan that range to look once (it reads Sweeping… while it works), or Always scan it to include it in every scan.
4. 04Saved ranges appear under AND THESE, EVERY TIME. Choose ✕ on one to stop scanning it.

• Settings, Network has the same Scan that range field, under WHERE DISCOVERY LOOKS. The Change scope link on the Cameras page opens that tab.
• The Hub keeps up to 8 extra ranges.
• “Not a network range: <text>” means the Hub could not use what was typed, and did not save it.

When a camera will not add

• The scan finds nothing: the Hub says NONE and “Nothing answered”. A camera on a network the Hub is not on never answers. Scan its range, or add it by address.
• The Hub could not read the camera: the dialog says FAILED. If you know the camera's RTSP path, type it in RTSP path, e.g. /stream1 and choose Add on that path. That path is saved untested.
• The Hub refuses the add: the dialog says FAILED and “Nothing was saved. Pick another family, or try a different account.” Pick another choice in the list, or check the user name and password.
• Some addresses answer on a camera port without ONVIF. They are hidden; choose Show to list them. They may not be cameras.
• A Hub with an owner and no valid licence is blocked, and refuses scans and adds. See When the Hub is blocked.