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Guides for the SecureEyes app and the Hub, and every SE error code.
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Popular questions
Start with the app
- 1Connect your first cameraChoose Add, then Scan the network or Add by IP address. SecureEyes talks to the camera directly on your network.
- 2Watch your cameras liveFind the Live tab on iPhone, iPad and Mac, switch between cameras, and use the controls under the picture.
- 3Show all your cameras on a wallOn iPhone and iPad, open every camera at once in full screen, page through them, and rearrange the tiles.
- 4Record a clip from LiveRecord video from a camera while you watch it, and find the clip in Clips.
Start with the Hub
- 1What is the SecureEyes Hub?An always-on Linux box in your home that keeps one connection to each camera, records to a disk you own, and serves every phone, tablet, Mac and browser in the house. It needs a Pro licence.
- 2Install the HubOne command installs the Hub on a 64-bit Linux box, checks the download's signature, and starts it on port 8443.
- 3Set up a new HubClaim the Hub with SecureEyes on a device that has Pro: scan the code on its screen or web page, or claim it without a code in its first 15 minutes. The app then activates Pro for it. A browser can also claim it with the link the installer printed.
- 4Give the Hub a recording diskThe Hub will not record onto the disk it boots from. Plug in a USB SSD or fit an NVMe drive, then choose it on the Storage tab.
Browse the app docs
- Change a camera's name, location or address
- Update a camera's username and password
- Choose a camera's stream, or set its stream paths
- Camera not found or not reachable
- A camera says it is not responding or has no stream
- Video won't play or keeps stopping
- Save or share a snapshot, event or clip
- Move your setup to another device
- Keep your devices in sync with iCloud
- Free, Standard and Pro explained
- Buy a plan or restore a purchase
- When your plan changes or a subscription lapses
- Set up a Hub from the app
- Add a phone or tablet to your Hub
- "This device is already paired with that Hub"
Browse the Hub docs
- Change a camera's settings on the Hub
- Record cameras continuously on the Hub
- Record to a network share
- When the recording disk is full, missing or refused
- No device that used the Hub is left
- Why does the time in the picture not match Footage?