Current3 min read

Restart the Hub or reboot its box

Restart the Hub from its page when something is stuck; reboot the whole box when that does not help. The page has no shut down.

Restart the Hub

  1. 01Sign in to the Hub's page and open Overview. While the Hub has no cameras, the left rail calls it This Hub.
  2. 02In MAINTENANCE, next to Restart the Hub, choose Restart.
  3. 03Read Restart the Hub? and choose Restart.
  4. 04The page says Restarting. This page reconnects on its own.
  • Recording stops cleanly and the current clip is closed. Live views drop for a few seconds and come back on their own.
  • Nothing is recorded while the Hub is down.

Reboot the box

  1. 01In MAINTENANCE, next to Reboot this box, choose Reboot.
  2. 02Read Reboot this box?, type reboot in the field, and choose Reboot. The button stays greyed out until the word matches.
  3. 03The page says Rebooting. Give it a minute.
Headless box

If the box does not come back, the only fix is at the box itself. Reboot a box you cannot reach only when a restart did not help.

From the box

  • Restart the Hub: sudo systemctl restart sehub
  • Reboot the box: sudo systemctl reboot
  • The page has no shut down. To turn the box off, run: sudo systemctl poweroff. The Hub stops its recorders cleanly before the box goes down.

If it does not work

  • the power helper did not answer in 30s. The helper that restarts and reboots the box is missing or not running. Check it on the box with systemctl status sehub-power.path. A Hub installed before the helper existed gets it with the next update: Update the Hub. Until then, restart or reboot from the box.
  • Could not reach the Hub to ask. The Hub did not answer. Check it is on and on the network.

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