SE-SYNC-005: Sent by a newer version
The code was made by a newer version of SecureEyes than the one on this device, and this version will not half-import it.
What it says
SE-SYNC-005: Sent by a newer version. Update SecureEyes on this device and try again.
Where you see it
In Receive setup, under the key boxes after you type the eighth character of the key: the message is the hint followed by "Error SE-SYNC-005" (the title is not shown there). The boxes clear and shake.
What to do
- 01Update SecureEyes on this device from the App Store (the Mac App Store on a Mac).
- 02On this device, choose More, then Sync & Devices. Under Transfer setup, choose Receive beside Receive setup.
- 03Scan or paste the code again and type the key.