SE-AUTH-003: Could not save the sign-in
The device keychain refused to store a camera's password while the camera was added. The camera was still added, with the streams that were found.
What it says
SE-AUTH-003: Could not save the sign-in. The device keychain refused the write. Try again.
Where you see it
After adding cameras from a scan (Add 1 Camera, Add 3 Cameras and so on, Test on Free, or Add camera in the test on Standard): when the cameras' streams were found but a password did not reach the device keychain, a warning names the cameras, then gives the hint, "Error SE-AUTH-003" and the camera's id. It closes by itself after about 5 seconds. Other keychain write failures, including Update Sign-In, are only logged.
What to do
- 01Open the camera's settings: in Live, select the camera, choose Settings under the picture, then Advanced Settings. A camera saved with no stream shows Fix This Camera in place of the picture, which opens the same page.
- 02Choose Connection & Access, then Update Sign-In.
- 03Type the Username and Password again and choose Connect. SecureEyes saves them to the keychain again; the page does not say whether that save worked.