SE-STA-013: License revoked
The Hub's licence has run out. Recording stops with it. Nothing already recorded is deleted. The Hub's own sentence also says it renews its licence when connected to the internet. A Hub with no licence server set (the default) cannot; only the app renews it.
What it says
SE-STA-013: license revoked
Where you see it
On the Hub's web page under Overview > NEEDS ATTENTION: "The licence has ended" or "The licence ended <n> days ago" (or "The licence has lapsed" / "The licence has revoked"), with Open licence. Only on a Hub that once held a valid licence. It is also a fixed legend on Settings > Licence. A Hub with an owner and an ended licence is blocked too (SE-STA-029).
What to do
- 01Activating a Hub needs SecureEyes on a device that holds a Pro purchase: the app presents that purchase to the licence server, which issues the Hub's licence. A device without a Pro purchase cannot activate it.
- 02On that device, open SecureEyes while it is on the same network as the Hub. If that device is not paired with the Hub, pair it first (see Add a phone or tablet to your Hub).
- 03Choose More, then Hub. Opening this page asks for the Hub's licence by itself, and a success says "Hub licensed. Pro is on that box now."
- 04To ask again, choose Check again under THIS DEVICE. Check now on the Licence row asks the Hub's own licence server instead; a Hub without one (the default) answers "The Hub could not check its licence".